Frequently Asked Questions
01
Do you sell to the general public?
No. We are a wholesale distributor serving qualified business customers.
02
What are your product categories?
Beverages; Confectionery; Food & Snacks; Baby Products; Skin Care & Personal Products; Household & Cleaning Goods; Frozen Products
03
Is there a minimum order quantity (MOQ)?
MOQs vary by brand and category. Share your product list and we’ll confirm line-level MOQs on your quote.
04
What payment terms do you offer?
We accept common payment methods. Credit terms may be available for approved accounts.
05
How fast can you ship?
Most stocked items ship promptly after payment confirmation. Transit times depend on destination and carrier.
06
Do you handle frozen products?
Yes. We manage frozen items (livestock) within cold-chain standards and coordinate appropriate temperature-controlled freight.
07
Can you export?
We can support export orders with required documentation. Tell us your destination and we’ll advise feasibility, lead time, and costs.
08
What is your returns policy?
Due to the nature of goods, all sales are generally final. Report concealed damage or discrepancies within 48 hours of delivery for review.
09
Can you source specific brands or SKUs not listed?
Often, yes. Send your target list and volumes; our team will advise on availability.
10
Who do I contact for support?
Email info@flgwholesaledistributionllc.com or call +1 (626) 880-7213.